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These employees will use whatever IM technology is available to them for business communication. If they choose to use a consumer IM service, IT staff will not have visibility into that communication exchange. Enterprises should deploy enterprise mobile IM systems now in order to provide an alternative to consumer IM and text messaging services. Mobile voice usage continues to grow rapidly.
In fact, mobile voice minutes now exceed public switched telephone network PSTN voice minutes see Figure 5.
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Many enterprise users are leaving behind their desktop phones and are opting to use only their mobile phones. This trend is quickly transforming "advanced" Voice over IP VoIP desktop phones into antiquated "bricks" that restrict employee mobility. Mobile phone proliferation drives IT staff to integrate these devices into the enterprise telephony system. For many enterprises, the first step is to deploy a solution that enables mobile phone integration with the telephony directory, provides a single voice mailbox, and facilitates a single phone number that rings all phones e.
FMC can exploit synergies between wireless and wireline network technologies to deliver important new capabilities. For example, mobile phone users could automatically switch to a wireless local area network WLAN whenever they moved within close proximity of a WLAN access point AP and then have their calls routed over fixed wireline networks. Internet Protocol private branch exchanges IP-PBXs could provide call control and enterprise telephony applications for both wired desktop and wireless phones.
And FMC can apply to multimedia e. Imagine an enterprise office worker who begins a telephone conversation on a mobile phone while at an office location. While continuing to talk on the phone, he takes public transportation home and concludes the conversation on the same mobile phone while sitting at home.
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Nothing about this scenario is very unusual today, as a typical mobile operator's cellular network probably provides sufficient geographic coverage of his office, home and in-between commuting route, at least in most urban or suburban areas of developed countries. What makes FMC different, as shown in Figure 6, is that the voice call could start on an enterprise-site WLAN A , automatically transfer to the mobile operator network during the worker's commute B , and then automatically transition again to his residential WLAN after he arrives home C.
FMC deployments have been slow to emerge in the enterprise because of integration complexity, product immaturity, and a limited set of supported mobile phones. This market continues to move forward, however, as FMC vendors work to address these issues. IT staff must find a way to get ahead of the "mobile messaging curve" if they want to influence the use of this technology within the enterprise.
They should deploy enterprise mobile IM systems as an alternative to consumer IM and text messaging services. They should consider mobile voice solutions that integrate the mobile phone with the corporate telephony system. Finally, they should continue to monitor the progress of FMC solutions.
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There were approximately 40 million smartphones shipped in the third quarter of Most of these phones were purchased for personal use. However, a growing number of employees expect to connect their personal device to enterprise networks in order to retrieve email, synchronize calendars and download files. Although the enterprise may not own the device, it does own the information assets stored on the device.
Therefore, enterprises must evaluate mobile device threats and implement mitigation techniques. Enterprises should establish security policies that minimize mobile device threats without unduly restricting usability. We recommend that enterprises consider the following policies:. A variety of device management products can help the IT manager mitigate threats. Unfortunately, features vary from product to product and device to device. Therefore, the features recommended below may not be available for all products and all devices.
Most notably, the Apple iPhone still has a long way to go before it can be considered "enterprise ready. Enterprises should ensure that their mobile device network management system enables the administrator to perform the following functions:. A growing number of employees expect to connect personal devices to enterprise networks in order to retrieve email, synchronize calendars, and download files. Enterprises should therefore consider the recommended security policies and implement the management features described in this section in order to minimize mobile device threats.
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About the author: Paul DeBeasi is a senior analyst at the Burton Group and has more than 25 years of experience in the networking industry. Paul began his career developing networking systems as a senior engineer at Bell Laboratories, Prime Computer and Chipcom Corp. He holds a BS degree in systems engineering from Boston University and a master of engineering degree in electrical engineering from Cornell University.
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Advantages and Disadvantages of BlackBerry Messenger. Prev NEXT. BlackBerry Messengers allows users to communicate remotely and instantly like Eva Longoria. Carry on a real-time conversation with friends and colleagues in several different locations -- or carry on several conversations simultaneously. Chat with a group. Send and receive an unlimited number of messages worldwide for free with no per-message charge.
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Know whether a buddy is online, available or busy. Let your contacts know your own availability for instant messaging. Manage log-in and contacts as you would if you were using an IM program from your PC. Continue using other programs and send and receive e-mails while BlackBerry Messenger is running.
Invite someone to join your buddy list and start communicating without setting up a separate IM account. Be notified by a specific ringtone or vibration setting each time a message arrives from a particular person. More to Explore. Quizzes " " Famous Movie Quote Quiz: A Hollywood Whodunit. A 'Star Wars' Quiz.